You’ll find your fare on our Pricing page where you’ll enter your city to see your cost.

If you are booking by phone or online, try to make your reservation at least 48 hours in
advance. For those next-day service needs, place your request by 11 am. Web
reservations can be made up to six months in advance.

Based on availability, you will get a sedan or suv to comfortably transport you and your
luggage. We will make every effort to accommodate any preference you may have.

You will receive text alerts from the network the day before your reservation as well as a
text/s from your driver upon arrival at your point of pick up and you can always call or
text our office 248.468.4367.

We accept all major credit cards as well as cash.

Gratuity is not included; however, if you like the service provided by your driver a show
of appreciation would be greatly appreciated.

Prepaid reservations cancelled more than 24 hours prior to the scheduled pick-up time
will be refunded. Cancellations made less than 24 hours prior to pick-up are not
refundable.

Our drivers will gladly load your luggage into their vehicles as well as assist with getting
your luggage from inside your home to the vehicle, if necessary.

Pets are allowed in our vehicles. If the pet weighs more than 15 pounds, they must be in
a carrier. Certified service animals and emotional support animals do not need to be
placed in a carrier. To ensure a smooth ride for both you and your pet, it is best to call
us beforehand at 248.468.4367 to make sure that we match you with a pet-friendly
driver.

For health and safety reasons, we do not allow smoking in any of our vehicles.

You must be 18 years of age or over to make travel reservations with the Ready Driver
Network. All youngsters under 18 years of age must be accompanied by an adult. We
reserve the right, but are not obligated, to verify the age of any passenger and deny
access to anyone under 18 years of age not accompanied by a responsible person 18
years of age or over.

According to Michigan law car seat laws, children under the age of 8 and less than 4
feet 9 inches in height must ride in a car seat or booster seat. However, once
a child reaches the age of 8 or grows to be taller than 4’9″, then he or she no longer
needs to ride in a car seat or booster.

Passengers must provide their own child car seats.

We can accommodate wheelchairs, however a van equipped with a wheelchair lift must
be requested in advance if the passenger needs to remain in the wheelchair while
aboard the vehicle. If the wheelchair is collapsible and the passenger can board the
vehicle without the chair, a lift van is not required. The chair will be stowed in the
baggage compartment. If a motorized wheelchair is being used, a lift bus must be
requested, even if the passenger is able to board the bus on his or her own, as
motorized chairs are too large to be loaded into the car.